Customer Support Representative in St. Louis, MO

We have a great opportunity for a highly motivated, career-minded Customer Support Representative to join our team and provide excellent service to our customers!

The Customer Support Representative seeks to exceed our customer's expectations by providing a high level of service in the following areas:

• Interface with customers via phone (outbound and inbound calls) and email to fulfill customer requests.
• Process customer inquiries such as orders, quotations, requests for status on orders, deliveries and repairs.
• Provide technical assistance on products, including consulting with the manufacturer when required.
• Provide availability, pricing and cost information upon request.
• Arrange with various departments as necessary for customer orders that require special handling or expedited delivery. Follow up on urgent orders to insure timely customer delivery.

Requirements
• Two to four years related experience preferred
• Excellent communication skills
• Customer focused
• Must be able to multi-task, be organized and detail oriented
• Experience with fluid power products/industry preferred